Frequently Asked Questions (FAQ)
Welcome to our Frequently Asked Questions (FAQ) page. Here, you will find answers to the most common questions about our products and services that we receive from our customers. If you do not find the answer to your question here, feel free to contact us by email or phone. We will be happy to provide all the necessary information and assist you with any inquiries.
1) Do you only deliver the table to the door, or do you also install it in place?
No, our services definitely do not end with delivering the table to your door and leaving the rest to you. Quite the opposite! Our delivery includes the installation of the table directly in your kitchen, dining room, or any other space where you want it placed. You don’t have to worry about handling a heavy piece of furniture—our team will take care of carrying it in, assembling it, and placing it exactly where you want it.
2) How much does your table weigh?
The table base weighs approximately 80 kg, while the tabletop weight varies depending on its size and material. On average, our tables weigh around 100 kg. Thanks to the sturdy bottom plate of the base, the weight is evenly distributed, so there is no need to worry about excessive pressure on your floor. Additionally, the underside of the base is lined with felt to prevent any unwanted scratches on your flooring.
3) How should I care for my table?
If the table is finished with lacquer, maintenance is very simple—just clean it gently with plain or soapy water. If the surface is treated with oil, special products for oiled surfaces are required. We recommend RubioMonocoat oils, but Osmo products are also commonly used. Any stains should be cleaned as soon as possible, ideally immediately. Use a soft cotton cloth and try to prevent contamination whenever possible.
4) Can I order a dining and coffee table set made from the same piece of wood?
Yes, absolutely! We can craft a matching set of dining and coffee tables from the same tree trunk. This ensures that the wood’s color and texture are harmonized, creating a seamless and aesthetically unified interior. This approach is highly popular among our customers.
5) Can I choose a different metal finish besides black, white, or rust?
Yes, you can! In addition to black, white, and rust finishes, we offer custom color options upon request. Our priority is unique design and an individual approach to each project. We will discuss the surface finish with you during the consultation and customize it according to your preferences.
6) Do you offer products beyond what is listed in the e-shop?
Yes, in addition to the products available in our e-shop, we specialize in custom interior furnishings made of wood and metal. Every order is entirely unique, and we are happy to discuss your needs to create fully customized furniture tailored to your vision.
7) How does the process work for custom orders?
For custom projects, such as making a bespoke cabinet, we will first provide you with a technical drawing of your ordered furniture piece before production begins. We will then go over the details with you, and only after you approve all specifications will we prepare a final price offer. The last step is your complete approval, and then we begin production.
8) Can you make solid oak furniture that matches the color of my floor?
Yes! Oak wood comes in many different shades. If you have a specific floor color, we can work with you to find an oak material that closely matches your desired tone. Our goal is to achieve a harmonious and aesthetically unified final result.